Your data, handled with care

Overview

This Privacy Policy explains how BrightBalance ("we", "us", or "our") collects, uses, shares, and protects information when you use the BrightBalance application (the "Service"). By using the Service, you agree to this policy.

Information we collect

We collect the following categories of information:

• Account information you provide, such as name, email address, and authentication credentials.
• Financial account data you connect through Stripe Financial Connections or other providers, including account names, balances, and transaction details.
• Transaction metadata and enrichment you add, such as categories, notes, or rules.
• AI integration data when you choose to use third-party AI providers, including the prompts and the relevant transaction data you request to analyze.
• Usage and device data, such as IP address, browser type, device identifiers, and activity within the Service.
• Support communications and feedback you share with us.

How we use information

We use your information to:

• Provide, maintain, and improve the Service.
• Sync financial data you request and generate insights, reports, and alerts.
• Operate AI features when you enable them and send data to the AI provider you choose.
• Communicate with you about product updates, security, and support.
• Protect against fraud, abuse, or security incidents.
• Comply with legal obligations and enforce our terms.

How we share information

We do not sell your personal information. We share information only as needed to operate the Service:

• Service providers who support hosting, analytics, customer support, and security.
• Financial data partners such as Stripe Financial Connections to access account data you authorize.
• AI providers you select when you enable AI integrations, based on your configuration.
• Legal and compliance needs, including to respond to lawful requests or protect rights and safety.
• Business transfers in connection with a merger, acquisition, or asset sale.

Data retention

We retain information for as long as your account is active or as needed to provide the Service. You can delete your account or disconnect financial accounts to stop syncing. We may keep certain records for compliance, fraud prevention, or legal obligations.

Security

We use administrative, technical, and physical safeguards designed to protect your information. No security measures are perfect, so we cannot guarantee absolute security.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or export your information. You can also disconnect financial accounts and revoke AI provider access in your settings. Contact us to exercise your rights.

International transfers

We may process and store information in countries other than your own. We use appropriate safeguards for cross-border data transfers when required by law.

Children's privacy

The Service is not intended for children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. We will update the "Last updated" date and, when required, provide additional notice.

Contact us

If you have questions or requests about this policy, contact us at:

BrightBalance
[COMPANY_ADDRESS]
[CONTACT_EMAIL]